Take a tour
Watch a brief overview of the Johnson &
Johnson Customer Connect portal

Take a tour
Watch a brief overview of the Johnson &
Johnson Customer Connect portal
Visit the JOHNSON & JOHNSON Corporate Website
Visit the Johnson & Johnson Health Care Systems Inc. eIFU Site
Visit our J&J Medical Devices website
View the USA Medical Device and Diagnostic Authorized Distributor List
Learn about Unique Device Identification (UDI)
View the Welcome to the World of UDI Video
Learn about J&J Serialization and Traceability
DePuy Synthes Vet
eSIMS customer site
JOM Pharmaceuticals Services, LLC.
View the Value Opportunity Offer, Portfolio Rebate Offering or 340B DSH Covered Entity Participation Form
JOM Customer Service
JOM Pharmaceutical Services, LLC. (800) 631-5273[#]
Fax Orders Only: ( JOM Fax Order Form ) (732) 302-0425[#]
Other Fax Correspondence: (732) 469-0640[#]
Patriot Customer Service at JOM (800) 631-5273[#]
Medical / Adverse Events / Product Complaints / Rebates
Janssen Biotech, Inc. (800) 457-6399[#]
Janssen Products, LP (800) 526-7736[#]
McNeil Consumer Healthcare, a Division of McNeil-PPC, Inc. (800) 962-5357[#]
Janssen Products, LP (888) 227-5624[#]
Patriot Pharmaceuticals LLC. (800) 667-8570[#]
Janssen Pharmaceuticals, LLC. (800) 682-6532[#]
OrthoNeutrogena, a division of Ortho-McNeil Pharmaceutical, Inc. (800) 426-7762[#]
Renova Information Line (800) 547-3668[#]
Scios, Inc. (877) 462-8732[#]
Natrecor Customer and Medical Information (877) 462-8732[#]
Janssen Therapeutics, Division of Janssen Products, LP (877) 732-2488[#]
Patient Assistance Programs
Janssen Biotech, Inc.
Providers (800) 964-8345[#]
Patients (866) 489-5957[#]
Access One Program (888) 222-3771[#]
Janssen Products, LP & Janssen Pharmaceuticals, LLC. (800) 652-6227[#]
Janssen Products, LP (800) 553-3851[#]
Vistakon Pharmaceuticals, LLC. (866) 815-6874[#]
JOM Return Goods
Inmar (800) 967-5952[#]
Fax: (817) 868-5343[#]
Contracts Management Support Center
HealthCare Systems Contracts Department (800) 814-9301[#]
Customer Financial Services
Credit & A/R Department (800) 768-1059[#]
JOM Accounts Payable Support
Accounts Payable: (800) 231-3965[#]
Accounts Payable Portal: www.ap.jnj.com
Johnson & Johnson Consumer Products (800) 361-8068[#]
Sales Representative Requests
Janssen Biotech, Inc. and GBSC (800) 972-9063[#]
J&J Healthcare System (800) 255-2500[#]
Patriot Pharmaceuticals LLC. (215) 325-7676[#]
Janssen Pharmaceuticals, LLC.
Sales Rep. Voicemail System (888) 323-6700[#]
Transportation services for JOM are provided by Global Transportation Organization (GTO), a division of Johnson & Johnson Sales and Logistic Organization.
GTO contracts with the following carriers:
Customer Service Rep: 1-800-ROADTEX
Web Site: www.roadtex.com
Customer Service Rep: 800-223-4808
Web Site: www.klharring.com
Customer Service Rep: 888-280-6500 opt. 2
Web Site: https://crst.com/
Customer Service Rep: 800-641-4747
Web Site: www.xpo.com/services/expedited
Customer Service Rep: 800-257-4777
Web Site: www.prioritysolutions.com
Customer Service Rep: 800-377-4877 dial '0' then ext. 2201
Web Site: www.ups.com
Customer Service Rep: 609-443-6097
Web Site: www.fedex.com/us